The booking – whether by calling or sending an e-mail - becomes valid after receiving a written confirmation (via e-mail) from Zloty Potok Resort.
The booking is guaranteed after transferring an advance payment (40% of the total price of a stay) which, at the same time, means your acceptance of the rules stated in this document.
The advance payment should be paid within 7 days of the date of the booking. Otherwise the booking is cancelled.
The remaining 60% of the total price of a stay should be transferred to the Zloty Potok Resort account not later than 7 days before the stay starts or in cash at the reception desk the day the stay starts, provided this form of payment was agreed before.
Generally, the chosen cabin is allotted to the guests the way they wish. However, it can be changed in case of unforeseen circumstances. In such a situation, the cabin will be replaced for equally-equipped one.